Aloha mai kākou

  • >>Both Book and Practice

    “Every single day, somewhere in the world, Aloha comes to life. As it lives and breathes within us, it defines the epitome of sincere, gracious, and intuitively perfect customer service given from one person to another.”

    This genuine connection is the Aloha Spirit Hawai‘i is known for.

    Now imagine if the customer is an employee, and if the customer service provider is their manager, one who continually shares his or her aloha spirit in the coaching and mentorship they offer. This possibility, this liberating reinvention, is one that managers everywhere can and must believe in, demonstrate and sustain if we are to truly thrive at work. Managing with Aloha helps managers and leaders do just that; grow in their belief and intention, and make worthwhile, meaningful work our reality.

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Current articles on MWA Coaching

pono hana

Mālama

To Mālama is to take care of, to serve and to honor, to protect and watch over. Thus Mālama is thought of as the benevolent value of stewardship. In business it refers to the utmost care of all business assets, with particular caring for the human assets. Acts of caring drive us to high performance levels in our work with others: we give and become unselfish.

Pronunciation Guide: Mālama (Mah-lah-mah)

For more on this value, these are articles Rosa has written on Mālama since Managing with Aloha was first published:

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More about the book

Hawaiian Values