Aloha mai kākou

  • >>Both Book and Practice

    “Every single day, somewhere in the world, Aloha comes to life. As it lives and breathes within us, it defines the epitome of sincere, gracious, and intuitively perfect customer service given from one person to another.”

    This genuine connection is the Aloha Spirit Hawai‘i is known for.

    Now imagine if the customer is an employee, and if the customer service provider is their manager, one who continually shares his or her aloha spirit in the coaching and mentorship they offer. This possibility, this liberating reinvention, is one that managers everywhere can and must believe in, demonstrate and sustain if we are to truly thrive at work. Managing with Aloha helps managers and leaders do just that; grow in their belief and intention, and make worthwhile, meaningful work our reality.

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Current articles on MWA Coaching

pono hana

‘Ike loa

As a value, ‘Ike loa urges us to know our business and our people well. The literal translation of ‘Ike loa is “to seek knowledge and wisdom.” Therefore, ‘Ike loa is normally thought of as the value of learning and of continuous improvement, where life-long learning and the seeking of more knowledge is an on-going passion.

Pronunciation Guide: ‘Ike loa (Ee-kay loh-ah)

For more on this value, these are articles Rosa has written on ‘Ike loa since Managing with Aloha was first published:

  • Learning Needs a Cool Factor. If you have children, you can never start too early, instilling them with an insatiable curiosity about themselves, their capacity, the world around them, and all the people in it.
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More about the book

Hawaiian Values