Aloha mai kākou

  • >>Both Book and Practice

    “Every single day, somewhere in the world, Aloha comes to life. As it lives and breathes within us, it defines the epitome of sincere, gracious, and intuitively perfect customer service given from one person to another.”

    This genuine connection is the Aloha Spirit Hawai‘i is known for.

    Now imagine if the customer is an employee, and if the customer service provider is their manager, one who continually shares his or her aloha spirit in the coaching and mentorship they offer. This possibility, this liberating reinvention, is one that managers everywhere can and must believe in, demonstrate and sustain if we are to truly thrive at work. Managing with Aloha helps managers and leaders do just that; grow in their belief and intention, and make worthwhile, meaningful work our reality.

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Hawaiian Values

pono hana

Ho‘okipa

The value of Hawaiian-style hospitality, in which guests and strangers alike are welcomed with your spirit of Aloha. There is complete generosity in Ho‘okipa, and those who aspire to the best practice of this value are highly empathetic, and very perceptive in anticipating the needs of others.

Pronunciation Guide: Ho‘okipa (Hoh-oh-key-pa)

Mea Ho‘okipa Live Their Aloha Every Day

In July of 2007, the Ho‘ohana Community of the Managing with Aloha movement came together for a forum of new writing on Ho‘okipa. The results were extraordinary: Read more here.

Additional articles Rosa has written:

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