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Archives for August 2012

Ka lā hiki ola and the ‘Can do’ attitude of Ho‘ohiki

August 30, 2012

The first time I went out on the ocean with the Alaka‘i Nalu, I was in seat five of their first and oldest canoe, the seat where the steersman in seat six could best keep an eye on me. The canoe was named Ka lā hiki ola, the dawning of a new day. The kaona […]

· Key 3. Value Alignment

Ha‘aha‘a means Humility Laughing

August 26, 2012

Actually it doesn’t. Not exactly. HA‘AHA‘A is indeed the Hawaiian value of humility, however the word does not literally mean ‘humility laughing,’ that’s my kaona about it in our Managing with Aloha Language of Intention (Key 5). The kaona of a word or phrase refers to the hidden meaning the speaker may have in choosing […]

· Key 5. Language of Intention, Key 9. Palena ‘ole

Listening Alone Does Not Humility Make

August 24, 2012

… and a Weekend MWA Project for Alaka‘i Managers Humility, the value of HA‘AHA‘A, continues to be on my mind lately. It’s not one of those values that appear in my work when it’s dominant, but when it’s missing. My coaching business generally falls into two distinct areas; consultation, teaching and training in MWA and […]

· Key 3. Value Alignment

On Ho‘ohiki: Keeping your promises

August 22, 2012

This is a short and sweet post folks, but it’s important: Follow up, and keep your promises. You should consider your credibility and your reputation with keeping your word to be one of the defining hallmarks of your character. Life will twist and turn in unexpected ways. There will be times when you’ve fallen short […]

· Key 5. Language of Intention

Humility tames the Indispensable Beast. Here’s how.

August 20, 2012

“Pick me. Choose me. Love me.” — Meredith Grey to Derek Shepherd in Grey’s Anatomy We all share a basic human desire: Like Meredith Grey, we want to be needed, and we want to be loved for who we are. (For those who haven’t followed Grey’s Anatomy, Meredith would eventually become Derek’s wife.) We like […]

· Key 3. Value Alignment

Find your Doubting Thomases

August 18, 2012

I happened to overhear this said in a workplace I taught at recently, as we tackled one of their challenges in a rigorous series of small group break-out sessions: “Easy for you to say.” It’s a disheartening attitude that can crop up in the best of workplaces. That, or its variant, “Easy for them to […]

· Key 6. The ‘Ohana in Business Model

7 Steps for Resolving Customer Complaints

August 16, 2012

Unhappy customers are bad news for any company, and it only takes one of them to shatter a perfectly good day at work for everyone. It only takes one of them to steer many more prospective customers away from you. Unhappy customers have their reasons. Some don’t feel well, some have unrealistic expectations, and others […]

· Key 6. The ‘Ohana in Business Model

Older Posts

Newly released! Managing with Aloha, Second Edition

MWA2-cover-front

Book Preview:

The Core 21 Beliefs of Managing with Aloha

Read the ChangeThis Manifesto: Managing with Aloha—Yes! You Can Too!

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Softcover— July 2016
ISBN 978-0-9760190-1-5
Read the Publisher’s Synopsis

Managing with Aloha, First Edition
remains available while supplies last
Hardcover— November 2004
ISBN 976-0-190-0-0

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19 Values of Aloha: Index Pages

There are 19 Values of Aloha taught within the Managing with Aloha philosophy:

Ch.1 Aloha | Ch.2 Ho‘ohana | Ch.3 ‘Imi ola | Ch.4 Ho‘omau | Ch.5 Kūlia i ka nu‘u | Ch.6 Ho‘okipa | Ch.7 ‘Ohana | Ch.8 Lōkahi | Ch.9 Kākou | Ch.10 Kuleana | Ch.11 ‘Ike loa | Ch.12 Ha‘aha‘a | Ch.13 Ho‘ohanohano | Ch.14 Alaka‘i | Ch.15 Mālama | Ch.16 Mahalo | Ch.17 Nānā i ke kumu | Ch.18 Pono | Ch.19 Ka lā hiki ola | Full Listing

Resource Pages

New Here? Start with this introduction: Reading Pathways

Additional Resource Pages: 9 Key Concepts | 12 Aloha Virtues | A Manager’s Calling: 10 Beliefs | Conceptual Index (Lexicon Morphology) | Daily 5 Minutes | Hawaiian Glossary | Sunday Mālama | Archives

Article Categories

The 9 Key Concepts of the Managing with Aloha ‘Ohana in Business Model

Key 1. The Aloha Spirit | Key 2. Worthwhile Work | Key 3. Value Alignment | Key 4. The Role of the Manager Reconstructed | Key 5. Language of Intention | Key 6. The ‘Ohana in Business Model | Key 7. Strengths Management | Key 8. Sense of Place | Key 9. Palena ‘ole

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