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    “Every single day, somewhere in the world, Aloha comes to life. As it lives and breathes within us, it defines the epitome of sincere, gracious, and intuitively perfect customer service given from one person to another.”

    This genuine connection is the Aloha Spirit Hawai‘i is known for.

    Now imagine if the customer is an employee, and if the customer service provider is their manager, one who continually shares his or her aloha spirit in the coaching and mentorship they offer. This possibility, this liberating reinvention, is one that managers everywhere can and must believe in, demonstrate and sustain if we are to truly thrive at work. Managing with Aloha helps managers and leaders do just that; grow in their belief and intention, and make worthwhile, meaningful work our reality.

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Hawaiian Values

pono hana

« Ready for your May MWA Jumpstart? | Main | Great Project to consider: A Compensation Overhaul »

Lead a Great Group

As our Ho‘ohana this month we are considering how managers impact teams in our study of Lōkahi, the Hawaiian value of cooperation and collaboration.

In my catching up with our Ho‘ohana Community this weekend, I discovered something written by George Ambler of The Practice of Leadership (which I highly recommend adding to your subscriptions) called What makes Great Groups Tick? George summarizes ten principles Warren Bennis suggested as common to all great groups, and then these four more about the leaders of those great groups. Those are leaders who:

  • Provide direction and meaning. They remind people of what’s important and why their work makes a difference.
  • Generate and sustain trust. The group’s trust in itself — and its leadership — allows members to accept dissent and ride through the turbulence of the group process.
  • Display a bias toward action, risk taking, and curiosity. A sense of urgency — and a willingness to risk failure to achieve results — is at the heart of every Great Group.
  • Are purveyors of hope. Effective team leaders find both tangible and symbolic ways to demonstrate that the group can overcome the odds.

I’ve reversed the order of George’s article for I’d like you to first focus on these four leadership traits, honestly assessing how you’ve led the charge thus far with that project you decided to tackle in our Jumpstart this month.

In that self-assessment, see if you can zero in on your next area of opportunity with your team’s dynamics. How can you intercept and redirect, or otherwise serve as the catalyst needed TO keep them on track, OR help them achieve breakthrough?

Second, write down your self-assessment to capture your thoughts and your intent. It is in the writing we can achieve much more clarity.

Third, as Bennis suggests, train your own bias for action by calendaring your next actions.

Then and only then, now that you have some personal context, click over to read the first ten principles George offers from Bennis, using them as a final visioning filter: Will those next actions you’ve planned achieve those results for you? Or, are there other points made you need to incorporate?

Here is the link when you are ready:
From George Ambler at The Practice of Leadership: What makes Great Groups Tick?

It’s only in the practice of leadership that we influence our world…
—George Ambler

--------------------Tracking MWA Jumpstart:

NEXT JUMPS: Reinvented Work: So many possibilities.
Great Project to consider: A Compensation Overhaul.

BACK TO THE LAST JUMP: Ready for your May MWA Jumpstart?

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Comments

Rosa, this is a nice summary from George. It maps well to what we have seen in our discussion on leadership on the Blog Synergy.

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