“Every single day, somewhere in the world, Aloha comes to life. As it lives and breathes within us, it defines the epitome of sincere, gracious, and intuitively perfect customer service given from one person to another.”
This genuine connection is the Aloha Spirit Hawai‘i is known for.
Now imagine if the customer is an employee, and if the customer service provider is their manager, one who continually shares his or her aloha spirit in the coaching and mentorship they offer. This possibility, this liberating reinvention, is one that managers everywhere can and must believe in, demonstrate and sustain if we are to truly thrive at work. Managing with Aloha helps managers and leaders do just that; grow in their belief and intention, and make worthwhile, meaningful work our reality.
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Kūlia i ka nu‘u is the value of achievement. The literal translation for Kūlia i ka nu‘u is “strive to reach the summit.” Those who have this value continually pursue personal excellence.
Pronunciation Guide: Kūlia i ka nu‘u (Koo-lee-a ee ka noo-oo)
For more on this value, these are articles Rosa has written on Kūlia i ka nu‘u, Achievement and Excellence, since Managing with Aloha was first published:
