Managing with Aloha: Ho‘okipa

Aloha mai kākou

>>Both Book and Practice
“Every single day, somewhere in the world, Aloha comes to life. As it lives and breathes within us, it defines the epitome of sincere, gracious, and intuitively perfect customer service given from one person to another.”
This genuine connection is the Aloha Spirit Hawai‘i is known for.
Now imagine if the customer is an employee, and if the customer service provider is their manager, one who continually shares his or her aloha spirit in the coaching and mentorship they offer. This possibility, this liberating reinvention, is one that managers everywhere can and must believe in, demonstrate and sustain if we are to truly thrive at work. Managing with Aloha helps managers and leaders do just that; grow in their belief and intention, and make worthwhile, meaningful work our reality.
>>Contact Us
Mahalo nui, thank you for visiting. Please email us if you would like to learn more.
>>Visit Say Leadership Coaching for our coaching, training, and presentation services.
>>Visit Managing with Aloha Coaching
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Continue to learn about the workplace reinvention of Managing with Aloha and practice month-by-month with the Ho‘ohana Community. Get Managing with Aloha Coaching Delivered to You!

Current articles on MWA Coaching

‘Ike loa, the Hawaiian Value of Learning
Start with this one for your best intro to the discussions we will be having in July. It includes info on our publishing schedule this month.
What’s the skinny on the Daily 5 Minutes?
Your time is one of the most precious resources you have, and to give it as a gift to someone in the form of the Daily Five Minutes® just may be one of the best work-expressions of unconditional aloha there is.
MWA3P: Better workplace productivity the Managing with Aloha way!
Everyone’s desire is that MWA sticks, and will not join the ranks of “another of those flavor of the month trainings.” Thus, our coaching reality is that we will normally tackle personal productivity early in bringing MWA to managers and leaders.
Get Responsible about Performance Reviews once and for all
There continues to be much talk and not enough action when it comes to improving the processes associated with the Annual Appraisal. Will you be different?
The 1 List That Every Manager Must Work With
If I am hard pressed to recommend one and only one tool as THE most essential one in every manager’s tool kit, there is no question for me what it will be...
The Not-So-Secret Ambition of Being Indispensable, and 5 Trade-Ups
This proved to be the most popular article written for MWAC during the month of May, as tracked by your visits.
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pono hana

The value of Hawaiian-style hospitality, in which guests and strangers alike are welcomed with your spirit of Aloha. There is complete generosity in Ho‘okipa, and those who aspire to the best practice of this value are highly empathetic, and very perceptive in anticipating the needs of others.

Pronunciation Guide: Ho‘okipa (Hoh-oh-key-pa)

For more on Ho‘okipa, Service and Hospitality, cruise the category link we've set up on Talking Story: Ho‘okipa

What is Mea Ho‘okipa? You can find the answer here, along with some great articles on Customer Service.

Hawaiian Tag on Technorati: Ho‘okipa.

More about the book

>>A Preview
Read reviews at Book Buzz. Listen to Interviews.
>>About Author Rosa Say
>>Buy the book from Rosa's aStore on Amazon.com!
For our distributor Island Heritage, call toll-free at (800) 468-2800 or 564-8800 (on O'ahu) from 8am to 5pm Hawaii Standard Time. Your online ordering options are:
Amazon.com or
Island Heritage.
For Corporate Book Sales, please email us.
>>Press Release
A special aloha to webmasters and the blogging community: If you participate in Amazon Associates, the ISBN number for MWA is 0976019000: Mahalo nui loa!
>>Book Excerpt
We are featuring Chapter Two of MWA on Ho‘ohana.
>>Download the FREE 28-Page manifesto!
To read what others are saying about it, click here.

Hawaiian Values

Why Choose Values?
NEW Resource Page. Also, a conversation tip in sharing it at work.
Ho‘ohana
Passion for worthwhile Work. Intention.
‘Imi ola
Mission and Vision.
Ho‘omau
Perseverance and Persistence.
Kūlia i ka nu‘u
Achievement and Excellence.
Ho‘okipa
Hospitality and Service.
‘Ohana
Family and Community.
Lōkahi
Harmony, Unity and Collaboration.
Kākou
Inclusiveness and Synergy.
Kuleana
Responsibility and Accountability.
‘Ike loa
Knowledge, Wisdom, and Learning.
Ha‘aha‘a
Humility and Open-mindedness.
Ho‘ohanohano
Dignity and Respect.
Alaka‘i
Leadership and Initiative.
Mālama
Caring, Empathy, Stewardship.
Mahalo
Living in Thankfulness.
Nānā i ke kumu
Authenticity and Truth.
Pono
Balance and Rightness.
Ka lā hiki ola
Hope and Promise.
Aloha
Love and Inner Spirit.
Aloha List of Virtues
An exclusive online feature not included in the book.